How can we help?

The questions we get asked most. If yours is not here, write to us and a person will answer within a working day.

What is Social Budd?

Social Budd is one place to run the online side of a business. You connect your social accounts, your online stores and your ad accounts, and Social Budd handles the work across all three — making and publishing content, keeping listings and orders in order, running campaigns, and putting the results in a single view.

Who is Social Budd for?

Businesses that sell online and post about it: D2C and retail brands, marketplace sellers, agencies running accounts for clients, and content-led businesses such as podcasters and creators who also sell something.

What can I connect?

Social accounts including Instagram, TikTok, YouTube, LinkedIn, Facebook, X and Threads; stores on Shopify, WooCommerce, Amazon, Flipkart and Meesho; and ad accounts on Meta and Google. Connect the ones you use — nothing is required.

Do I have to use all three sides of it?

No. Social on its own works, and so does commerce on its own. The parts get more useful together, because a post, an order and an ad stop being three separate stories about the same week.

What does it mean that the data is unified?

Posts, orders, products, inventory, campaigns and customers are read into one model, so you can see what a piece of content did to sales, which product an ad actually moved, and where the money came from — without exporting anything.

Does it make the content too?

Yes. AI reads a recording or a product catalogue, picks what is worth using, cuts and captions it, writes it for each platform, and schedules it. You approve it first, or switch approvals off and let it run.

Still stuck on something?

Tell us what you are trying to do and we will answer it directly, not with a link to an article.